Psychology Clinic Frequently Asked Questions


1. Who offers the services at the Psychology Clinic?

The Psychology clinic is staffed by Provisional Psychologists and Clinical Psychologist Registrars. Provisional Psychologists are trainees currently completing their Master of Clinical Psychology at UNSW, and are supervised by senior Clinical Psychologists and Clinical Neuropsychologists. Clinical Psychologist Registrars are registered Psychologists who have completed a postgraduate training in Clinical Psychology. All clinicians are registered with the Australian Health Practitioner Regulation Agency (AHPRA).

2. What happens at the first therapy session?

The first therapy session typically goes for 80 minutes, and is a time for your clinician to understand the difficulties you are facing or the issue you’d like help with. The clinician will guide the session and ask you different questions. By the end of the first session, the clinician will be able to discuss with you treatment options and how to proceed from there.

3. How many therapy sessions will I need?

People attend therapy for a variety of reasons so the number of therapy sessions required will depend on each person’s circumstances and the severity of the issues. At the end of the first session, your clinician will be able to give you an estimate of the number of sessions needed to see significant changes. During the course of therapy, your clinician will have regular reviews with you to make sure that you are progressing at a pace that is appropriate to you.

4. What if I’m feeling nervous or unsure about talking to someone?

It is very natural to feel nervous or unsure about seeing someone about your difficulties, especially if you’ve never attended a therapy session before. Your clinician will take the lead in this process and will explore these difficulties with you in a safe and supportive manner. By the end of the session, the clinician will give you some ideas for treatment and you can decide whether or not you would like to continue with treatment.

5. What happens at a neuropsychological or psychometric testing session?

For a neuropsychological or cognitive assessment, you will first be interviewed by your clinician. After this, you will undergo a set of standardised tests. Depending on the tests required, you might be asked to attend further testing sessions on a separate day. When all the testing is completed, your clinician will prepare a full written report and arrange a feedback session with you. You will be given a summary of the key findings from the tests and be presented with the written report at the feedback session.

6. Do you conduct assessments to diagnose children with ADHD or Autism Spectrum Disorders?

Assessment for childhood Autism Spectrum Disorder (ASD) is only conducted in collaboration with a treating Paediatrician or Psychiatrist. We do not directly diagnose this childhood disorder in isolation of a treating Paediatrician or Psychiatrist.

7. Do I need a referral to the service?

You do not need a referral to consult with a clinician, unless you wish to claim Medicare rebates. Please note that the Medicare rebate is only available when consulting with a Clinical Psychologist Registrar. To receive this rebate, you must be referred by a General Practitioner, Psychiatrist or Paediatrician under the Mental Health Treatment Plan.

If you are seeing a Provisional Psychologist, you do not need a referral to the Psychology Clinic for therapy sessions. For neuropsychological or cognitive assessments, we recommend you to have a referral from a health professional with specific areas of query or referral questions.

8. How long do I need to wait for an appointment at the Psychology Clinic?

The wait times vary for different services across the year. We update our wait times on our website regularly and these can be found here.

9. Will I get a Medicare rebate for my fees?

Medicare rebate for fees is only available for consultations with a Clinical Psychologist Registrar. To receive this rebate, you must be referred by a General Practitioner, Psychiatrist or Paediatrician under the Mental Health Treatment Plan. You can see your GP for an assessment to see if you are eligible for a referral. Alternatively, some private health insurance policies offer rebates for psychological services and rebates would vary based on the level of cover. Please check with your private health insurer to confirm any rebates available to you.

There are no rebates available for consultations with Provisional Psychologists.


10. How do I get my rebate?

Full payment will be collected at the end of each session with your Clinical Psychologist Registrar and you will be given a receipt, which you can take to Medicare or your health fund to lodge a claim.


11.  How do I join a group program? 

You can register your interest in a group program by contacting the clinic or by going to our contact form. A brief phone intake will then be conducted to obtain basic details and information relating to the reasons you want to join the group program. Typically there will also be an interview to determine your suitability for the group.  


If you would like to contact the Clinic, please complete the contact form here or call us on (02) 9385 3042.